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016 21 854554 | info@heartnewmedia.com

Profitable customer relationships. That's what we deliver!

As a Digital Marketing and Design agency, we specialise in creating business value, strategic thinking, marketing and web design helping our clients' implement new social, mobile and multi-channel digital marketing solutions to win business, build brands, maximise the value of customer relationships and build loyal customer bases.

As a company big in experience, yet small enough to care, we work with established companies and global brands in the UK and internationally, offering interactive strategies, customer relationship marketing and creative, cutting-edge print, mobile and web design. What's more, as a creative web and marketing agency, we have bags of experience across all sectors including Finance, Retail, Utilities, Local Authorities, Telecom, Professional Services, Travel & Tourism and Not for Profit. Since 2003, the team have successfully completed over 350 digital projects in over 30 countries.

 why choose us  
 as your Digital Agency?  



  • Focus: Our focus is your business. To understand your business, your competitors and your customers to deliver ROI, drive acquisition, grow customer loyalty and create brand advocates.
  • Results: Implement common analytics and metrics that define success and failure and we measure everything we do against these.
  • Approach: Applying value-added strategic thinking aligned with your business goals to create demonstrable business value.
  • Application: Robust methodologies to combine customer analytics with customer insights and business goals to create integrated multi-channel marketing solutions.


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Find out more about our customer insights, customer experience, customer relationship marketing, research and engagement strategy services
Find out more about our multi-channel digital marketing, creative and web design, mobile apps, customer engagement, social engagement and digital strategy services in Maldon, Chelmsford, Essex, London and throughout the UK
Find out more about our multi-channel digital marketing, creative and web design, mobile apps and digital strategy services in Maldon, Chelmsford, Essex, London and throughout the UK
Find out more about our web design, mobile content and apps, web hosting, domain name, database design and technical services

WHAT PEOPLE ARE SAYING

  • Heart New Media are extremely professional and perfectly matched our business needs, timescales and budget. Their approach provides us with the guidance and insight that we desperately need in our current strategy."
    Charles Mackenzie, Maldon Town Council
  • We look to Jim’s team for some of our most urgent and critical projects. Their methodological approach and deliverables make them a valuable partner. They are flexible but reliable too, which also makes them a pleasure to work with."
    Head of Products, Orange.
  • The projects were managed extremely well with excellent communication and understanding. The research and strategy was very well received within the business and has facilitated better decision making in key areas of our organisation."
    Research Manager, Financial Times
Web Design and Marketing agency Maldon, Chelmsford, Essex and London