The Insight Blog is an online magazine designed by Jim Webster to provide insight, opinion and advice on all aspects of conducting business in the digital economy and business leadership in general.

Jim Webster is the Managing Director and founder of Heart New Media, a full service, London based agency that exists to help clients’ maximise their opportunities by creating new media solutions, integrated offline and online marketing and web design strategies to drive their sales and maximise their business efficiencies.

Jim has over 25 years of management and consultancy experience in IT, Systems Analysis, Digital Strategies and managing Customer Experience Research and Design projects and have helped guide some of the largest companies and brands in the world with their digital strategies in over 30 countries.

What gives Jim and the team the greatest job satisfaction is using their experience in creating innovative digital and marketing solutions and strategies that truly engage with clients’ customers and target audiences and maximizes business efficiencies and revenues. The collective philosophy recognizes the importance of developing and sustaining long-term client relationships and effectively creating, communicating and delivering value which is paramount in everything the team does.

Jim Webster
Jim Webster is founder and Managing Director of Heart New Media and a founding Director at fhios, an international customer experience research and design consultancy. His credentials include over 25 years of business success in management, digital strategy, research and design