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Smartphones and changing consumer behaviours are rapidly re-shaping the retail sector. There are hundreds of tools to help smartphone users shop on their mobile whenever and wherever they choose. They can now get information to help with purchase decisions at the touch of a button, whether they’re shopping online or in-store. The following infographic shows [...]
A lot has changed in the Mobile channel over the past year. More smartphones and tablets are on the market, businesses are increasingly launching mobile-friendly sites, applications and SMS programs, and consumers now expect to be able to use their mobiles for shopping, researching products, finding directions, local search, opening times and so forth. There is [...]
A research study from ecommerce services provider ATG has looked at the likes, dislikes, common frustrations and spending habits of 6,500 online shoppers across Europe. The findings highlight significant differences in the preferences, experience and confidence of different nationalities. For example, in countries where satisfaction is poor, consumer spend is lower. More than half of [...]
Online sales in the UK is defying the economic woes with growth of almost 16 per cent in just one month, as one in fifteen people made an online purchase during July alone. So is this evidence of a recovery from the recession or a change in consumer purchasing patterns? Overall online sales were up [...]
More and more major retailers add PayPal to their payments options as one in three UK online shoppers say it’s their preferred payment method. Paypal’s share of consumer internet payments is up from 16% to 21%, over the year, with 30% of UK online shoppers now saying they prefer to use PayPal over any other [...]