Profitable customer relationships. That's what we deliver!
As a Digital Marketing and Design agency, we specialise in creating business value, strategic thinking, marketing and web design, helping our clients' implement new social, mobile and multi-channel digital marketing solutions to win business, build brands, maximise the value of customer relationships and grow loyal customer bases.
As a company big in experience, yet small enough to care, we work with established companies and global brands in the UK and internationally, offering customer engagement strategies, customer relationship marketing and creative, cutting-edge print, mobile and web design. What's more, as a creative web and marketing agency, we have bags of experience across all sectors including Financial Services, Retail, Utilities, Media and Publishing, Local Authorities, Telecom, Professional Services, Travel & Tourism and Not for Profit. Since 2003, the team have successfully completed over 400 customer experience and digital projects in over 30 countries.
why choose usas your Digital Agency?
- Focus: Our focus is your business. To understand your business, your competitors and your customers to deliver ROI, drive acquisition, grow customer loyalty and create brand advocates.
- Results: Implement common analytics and metrics that define success and failure and we measure everything we do against these.
- Approach: Applying value-added strategic thinking aligned with your business goals to create demonstrable business value.
- Application: Robust methodologies to combine customer analytics with customer insights and business goals to create integrated multi-channel marketing solutions.
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WHAT PEOPLE ARE SAYING
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Heart New Media are extremely professional and perfectly matched our business needs, timescales and budget. Their approach provides us with the guidance and insight that we desperately need in our current strategy."
Charles Mackenzie, Maldon Town Council
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We look to Jim’s team for some of our most urgent and critical projects. Their methodological approach and deliverables make them a valuable partner. They are flexible but reliable too, which also makes them a pleasure to work with."
Head of Products, Orange.
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The projects were managed extremely well with excellent communication and understanding. The research and strategy was very well received within the business and has facilitated better decision making in key areas of our organisation."
Research Manager, Financial Times
